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Our Commitment to Quality
Quality is only achieved through our unwavering dedication to deliver error-free engineering, procurement, and construction deliverables every time. This requires a continuous effort to improve our processes to enhance our product delivery focusing on nine key beliefs: customer focus, transparency, passion, continual improvement systems, teamwork, employee involvement, education and training, scientific approaches, and longstanding approaches.
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Key beliefs to a successful quality Program
Customer Focus – We work to identify and recognize each client’s needs and determine how the best way to meet those needs appropriately.
Transparency – We can only improve if we are honest with ourselves and readily identify our shortcomings. Only then can we fully review and improve.
Passion – Quality must be an obsession. Careful planning, monitoring, and constant reevaluation and adjustment are all extremely important.
Continual Improvement Systems – Our work is never done. We must always look for ways to improve.
Teamwork – We can only achieve success by working as a team.
Employee Involvement – Excellence requires each employee to contribute. Empowering employees to perform well and respecting all opinions and ideas is the best way to grow and learn.
Education & Training – We aim to provide our employees with opportunities to learn and develop through mentorship programs, training, continuing education, and special work assignments.
Scientific Approaches – We always use the best research and information available. Always.
Longstanding Approach – Achieving the top awards and winning the best contracts is meaningless if we do not maintain an exceptional level of quality. As with our commitment to Safety, there can never be a finish line.
PLAN
• Establish procedures
• Identify resources
• Set & roll out quality policy
• Define risk response system
IMPLEMENT
• Utilize client requirements
• Conduct training
• Monitor quality and HSE performance
• Identify and address risks
REVIEW
• Evaluate procedures and response system effectiveness
• Draw on client feedback
• Conduct root-cause analysis as needed
• Pinpoint areas for improvement
IMPROVE
• Apply corrective measures
• Supplement and update existing procedures, policies, & response protocols
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Quality Management System
Saulsbury has a comprehensive Quality program designed to assure consistent, repeatable success and a Quality product for our clients. Our Quality Management system adopts the tenets of ASQ, ANSI, and ISO 9001:2015.
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Quality Assurance
All project leads are screened prior to onboarding. The Quality department regularly holds training on specific topics.
All Saulsbury subcontractors and vendors are vetted by the Quality department before being put on our list of approved third-party providers. Subcontractor qualification and screening are performed through ISNetworld®.